CASE STUDY
To enhance the on-property experience for attendees of a large Star Trek-themed conference while simultaneously increasing foot traffic and revenue across Rio Las Vegas’s food & beverage outlets and particularly the Masquerade Village where attendees tend to gather. The goal was to create complementary programming that aligned with the client’s event without competing with their official schedule, offering added value to attendees and showcasing Rio’s ability to deliver immersive, themed experiences.
In collaboration with the Rio Entertainment, Food and Beverage, and Marketing teams, we developed a Star Trek Movie Marathon activation using large LCD screens in common areas of the Masquerade Village. To extend the theme and drive engagement, we partnered with each food & beverage outlet to create Star Trek-inspired specials and events, encouraging exploration and spend throughout the property.
Promotion was multi-channel and on-property, including:
Onsite signage throughout the conference space and Masquerade Village
A dedicated website landing page with schedules and F&B details
In-room TV messaging to reach guests directly
A press release to attract wider visibility and media interest
This cohesive programming allowed guests to enjoy themed entertainment outside of formal conference hours, while reinforcing Rio as a vibrant and versatile venue.
The activation received positive feedback from both the client and attendees. Conference-goers engaged with the themed offerings and organically flowed into Rio’s outlets, boosting food and beverage sales during the run of the conference. The marathon screenings created a sense of atmosphere and community within shared public spaces, and the immersive theming helped solidify Rio’s reputation as a creative partner capable of aligning with high-profile event themes. Importantly, the events respected the client’s programming schedule, avoiding conflicts and reinforcing collaboration.
As Group Experience and Marketing Manager, I was responsible for overseeing the entire lifecycle of the experience. My role included:
Coordinating cross-departmental collaboration with the Entertainment, F&B and Marketing teams
Managing timelines, approvals, and execution of all marketing deliverables
Ensuring thematic alignment with the client’s Star Trek conference agenda
Serving as the client liaison to avoid programming conflicts and maintain a strong working relationship
Overseeing day-of logistics and ensuring a polished guest experience throughout
This project demonstrated my ability to balance creative vision, operational execution, and client service to deliver results that benefit both guests and the bottom line.